Shipping Policy
Last Updated: Today, November 20, 2025
Thank you for choosing Insparkely.
This Shipping Policy explains how we process, handle, and deliver your orders.
1. Order Processing Time
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All orders are processed within 1–2 business days after confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
You will receive a confirmation message or email once your order has been dispatched.
2. Delivery Time & Schedule
Delivery time may vary depending on your location.
Estimated delivery timeline:
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Within Pakistan: 3–7 business days
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Remote areas may require additional delivery time
Note: Delivery delays may occur due to weather conditions, courier workload, holidays, or unforeseen issues. Insparkely is not liable for delays caused by courier companies.
3. Shipping Charges
Shipping fees are calculated at checkout and may vary based on:
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Delivery location
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Order weight/size
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Courier charges
Any promotional “Free Shipping” offers will be clearly mentioned on the website.
4. Order Tracking
Once your order is shipped, you will receive:
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A tracking number (SMS or email)
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Courier service name
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Tracking link (if available)
You may track your parcel through the courier’s official website.
5. Incorrect or Incomplete Address
Customers are responsible for providing the correct delivery information.
If an order is returned due to:
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Wrong address
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Unreachable phone number
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Customer unavailability
Then re-shipping charges may apply.
6. Damaged or Missing Items
If your order arrives damaged, defective, or with missing items:
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Report it within 48 hours of delivery
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Email us at contact@insparkely.com
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Include photos/videos of the package and product
Our support team will assist you with a replacement or refund according to our Refund Policy.
7. Cash on Delivery (COD)
COD may be available depending on the region.
Please ensure:
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Your phone number is active
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You are available to receive the parcel
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You have the exact amount ready at delivery
Refusing COD packages repeatedly may result in order restrictions.
8. International Shipping
Currently, Insparkely does not offer international shipping.
We ship only within Pakistan.
(If this changes, we will update our policy.)
9. Contact Us
If you have questions regarding shipping, feel free to contact us:
contact@insparkely.com
www.insparkely.com
We’re here to help you anytime!